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     Welcome
     Agency contact info
     Setting up your email
     Using the Drive   
     The Master List
     Organization tips   
     Privacy requirements
     Monthly services fees

     Fraud prevention


INSURANCE
     General info
     Training
     Quoting
     Provincial requirements
     Errors & omissions


TRAINING & SUPPLIERS
     General training info
     Team documents 
     Ensemble

     Packages
     Flights
     Hotels/Resorts
     Cruises
     Tours
     Rentals & transportation
     Industry certification
     Events and brochures

  
BOOKING & INVOICING 
     Booking process
     Qualifying clients
     Quoting
     Sales tips
     Charging fees
     Payment methods
     Groups
     Invoicing
     Gift certificates


COMMISSIONS
     Commission pay-outs
     Missing commissions
     Commission levels


MARKETING
     Business cards
     Social media
     Marketing ideas
     Personal websites
     Videos


OTHER USEFUL INFO
     Industry news
     Glossary
     Other resources
     Tips for success
     

MEMBERSHIPS & PERKS
     ACTA, CLIA, and IATA
     FAMs & perks

 
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GROUPS

Booking groups is a lot different than booking individual travel, and for your first group booking, get in touch with one of the Michelle G to help walk you through it.

Groups guide


Packages

Each supplier requires a different number of people or room for a group, so be sure to check their requirements and reach out to the supplier's group department with any questions.


Flights

Group flights are much different than booking individual flights. Payment dates and methods, what's included, and terms and conditions will vary. Reach out to the supplier for more information.


Ocean Cruise

Ocean cruise groups are often a very low risk way to give group sales a try. Each line handles them in a different way, and most cruise lines will offer training on creating groups. They will also have a Groups department you can contact, which is a good idea for your first one to make sure you are clear on all the details.


River Cruise

It's also possible to book river cruise groups, but the requirements are not the same as ocean cruise groups and you should reach out to the supplier directly.


Tours

Group tours are also an option available to you. Some suppliers will allow you to put a group into their scheduled departures or charter full coaches. Again, it's always best to reach out to the supplier's groups department.


Weddings

When booking wedding groups, there are a lot of moving pieces. You should coordinate with the supplier's groups department, and possibly also with a wedding department (for resorts and cruises).


For all options, it's your responsibility to make your client aware of all payment dates, term and conditions, inclusions, exclusions, etc.




 

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