Monthly Service Fees (MSFs) are due and payable on the 1st of each month. MSFs are now collected automatically through a system called RBC Express. They will be debited from the bank account provided to us on the form that you filled out when you joined.

Sometimes it will take up to four days for the money to be pulled from your account. It will depend on the bank.

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MSFs can be paid annually if you wish. Please speak to Michelle Service about this. On January 1st you would send an EFT for $600 to admin@gotravelcompany.com.

 

Our $50.00 MSF fee covers your individual Go Travel business email, access to Go Travel resources, your Telus toll-free extension and all usage, access to Ensemble Travel Group, your Errors & Omissions (E&O) Insurance coverage, a login to supplier portals (like Sirev and TravelWorks), as well as agency memberships to IATA and ACTA (which is what enables you to earn commission on bookings and gives you access to supplier training and agent benefit/perks). 

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NOTE: RBC Express charges us for payments that are NSF (non-sufficient funds) so we pass that charge on to you. The fee is $50. Late MSF payments also incur a $25.00 per day late fee beginning on the 2nd. All supplier and email access will be suspended if payment is not received. You will get a reminder email from Michelle Service if your payment does not go through prior to losing access.