START HERE
     Welcome
     Agency contact info
     Setting up your email
     Using the Drive   
     The Master List
     Organization tips   
     Privacy requirements
     Monthly services fees
     

INSURANCE
     General info
     Training
     Quoting
     Provincial requirements
     Errors & omissions


TRAINING & SUPPLIERS
     General training info
     Team documents 
     Ensemble

     Packages
     Flights
     Hotels/Resorts
     Cruises
     Tours
     Rentals & transportation
     Industry certification
     Events and brochures

  
BOOKING & INVOICING 
     Booking process
     Qualifying clients
     Quoting
     Sales tips
     Charging fees
     Payment methods
     Groups
     Invoicing
     Gift certificates


COMMISSIONS
     Commission pay-outs
     Missing commissions
     Commission levels


MARKETING
     Business cards
     Social media
     Marketing ideas
     Personal websites
     Videos


OTHER USEFUL INFO
     Industry news
     Glossary
     Other resources
     Tips for success
     

MEMBERSHIPS & PERKS
     ACTA, CLIA, and IATA
     FAMs & perks

 
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the master list

You will need to be very familiar with the Master List (often called the ML). This list contains important agency contact information, as well as a list of the mostly commonly used suppliers. It includes usernames and passwords for supplier portals, supplier contact information, and commission levels. It is separated into sections based on the type of travel.

 

If you print a copy of the ML for reference, be sure to keep it up-to-date. The online version, which is stored in the Drive and can also be accessed using the button above, is always kept updated.

You will notice that some suppliers are only listed under certain categories. This means that even though that supplier may offer other things, they are only to be used for booking travel in the approved categories. If you have any questions, email admin.

With suppliers on the ML, you may have your own account or you may used a shared agency account. The ML indicates who to contact to be set up with a certain supplier, or if you can set up an account yourself. When setting yourself up, you must use your Go Travel contact information and the head office address. 

If you log in to a supplier account with a shared agency login and you are prompted so change the password, do not change it and contact admin.

There are additional available suppliers outside of what is on the ML - please see the Ensemble page for more information.