START HERE
     Welcome
     Agency contact info
     Setting up your email
     Using the Drive   
     The Master List
     Organization tips   
     Privacy requirements
     Monthly services fees
     

INSURANCE
     General info
     Training
     Quoting
     Provincial requirements
     Errors & omissions


TRAINING & SUPPLIERS
     General training info
     Team documents 
     Ensemble

     Packages
     Flights
     Hotels/Resorts
     Cruises
     Tours
     Rentals & transportation
     Industry certification
     Events and brochures

  
BOOKING & INVOICING 
     Booking process
     Qualifying clients
     Quoting
     Sales tips
     Charging fees
     Payment methods
     Groups
     Invoicing
     Gift certificates


COMMISSIONS
     Commission pay-outs
     Missing commissions
     Commission levels


MARKETING
     Business cards
     Social media
     Marketing ideas
     Personal websites
     Videos


OTHER USEFUL INFO
     Industry news
     Glossary
     Other resources
     Tips for success
     

MEMBERSHIPS & PERKS
     ACTA, CLIA, and IATA
     FAMs & perks


 
Go Travel Logo February 2020.png

Welcome to the go travel family

Welcome to the Go Travel family!  We are a small but mighty group that shares a huge passion for travel! I grew up on a farm near Carstairs, Alberta, where I currently live and raise my family. My parents were farmers/ranchers turned small business owners, which gives me appreciation and knowledge of running a business. Before owning Go Travel, I was a Human Resources and Payroll Manager - and I have NO regrets hanging up those shoes for the world of travel.

- Michelle Gammond

Welcome to Go Travel - we are happy to have you as part of our team. I am from Central Alberta and live on a farm with my husband and family. Prior to being an agency owner, my work history involved mostly accounting or office related work. My mother-in-law actually saw an ad for a home-based agent and thought it would be a great fit. She was not wrong! And here we are many years later...

- Michelle Service


 

Ready to get started?

 

You'll find all of the information you need to get started here. There is a lot to learn and it can sometimes be overwhelming, but don't worry, we're here to help.

Before you share your exciting news about becoming a travel agent, take the time to read through all of the documentation here. You may need to read it a few times. This is an industry where paying attention to the details matters.

No matter how much you've traveled personally or how much personal travel you've planned and booked, agent systems are not the same and you cannot become an expert overnight. In this industry, learning and keeping up with changes is forever.

Work through the material at whatever pace is comfortable for you. Ask questions in the Facebook group if you can't find the answer here. 

Don't forget, every agent started where you are starting now. It takes some time, but if you put in the work, you'll get there.